Pre-order items are from our new collection or a limited edition that are not currently in stock however they are available to order. When you pre-order an item we guarantee availability and then reserve the item for you. 

• Please not that payment is charged immediately at checkout to reserve your preordered item. 
• Pre-orders may be canceled within 24 hours from the purchase. From that moment on it won't be possible. 
• If you have changed your mind about the product purchased in pre-order within 24 hours, you can cancel the item from your order by contacting our Customer Care team. 
• Delivery times may vary for pre-orders. Usually processed and shipped within 20-25 days if you choose Standard shipping.
• Once that the item is available, your order will be dispatched within two days.

**Due to the high volume of orders during holiday season you may experience extended processing time.**