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Pre-Order Shipping

Pre-order items are from our new collection or a limited edition that are currently available to order. However, the item is still in production when ordered and not immediately available in our showroom. 

  • Pre-orders may be canceled within 24 hours from the purchase. From that moment on it won't be possible. 
  • If you have changed your mind about the product purchased in pre-order within 24 hours, you can cancel the item from your order by contacting our Customer Care team. 
  • Delivery times may vary for pre-orders. Usually processed and shipped within 15-20 days if you choose Standard shipping.
  • Once that the item is available, your order will be dispatched within two days.

**Due to the high volume of orders during holiday season you may experience extended processing time.**

 

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